Five attachment mistakes that stall vendor onboarding

Registration scans, insurance naming, and folder chaos — the gaps we see most often in Seoul intake packets.

When a vendor onboarding application sits unread, the cause is rarely exotic. Reviewers open the folder, look for the business registration certificate, and find a crop that cuts off the registration number. Or the insurance certificate names a trade name that does not match the application header.

What we flag repeatedly

  1. One-sided scans of registration certificates when the reverse carries seals or amendments.
  2. Insurance certificates that list an old warehouse after the supplier moved.
  3. Bank letters on letterhead that omit the account holder’s legal name.
  4. Questionnaire PDFs exported without the signature page.
  5. Loose email forwards instead of a numbered attachment index.

None of these require special tools to catch. They require time and a checklist that says “both sides” instead of “registration certificate: yes/no.”

A habit that helps

Ask vendors to submit a one-page index that lists each file name beside the checklist line it satisfies. Space Insight audits move faster when that index exists — and buyers spend less time hunting inside nested folders.